CUSTOMER SERVICE AUDIT

Service Description

Get an unbiased inside look at how your branch is operating! Focusing on customer service, and compliance, Bank Right LLC offers institutions the opportunity to send a mystery shopper into their own branches and discover areas of strengths and improvements. Bank Right LLC offers an extremely unique approach at the meaning of mystery shopper. With fully customizable scenarios let a qualified mystery shopper discover what works, and what needs work. Service starts with a consultation and ends with an in-depth report of findings and suggestions. Our experience and expertise in reference to other institutions will ensure your standards of service and compliance are top notch.